Since the introduction of ADSL Broadband internet into NSW our customers have been experiencing problems with their alarms. It has become one of the biggest cause of faults we have to attend to. Aswell as problems with codepads etc , it also confuses the Data sent from alarm systems to monitoring bases. We have a few different solutions for most of the problems, but we are continually coming across new problems that can be due to ADSL. If you are finding your alarm behaving in an ODD way?, you may need a service call to resolve it.
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