Hills District Alarms

Christmas is fast approaching..  If your thinking of taking a break you should check your alarm system and all its functions before you go. A can of insect surface spray will be handy. You should spray around your sensors to keep the insects off. Insects are one of the major causes of unwanted alarms. If you would like a service call/ maintenance inspection from HDA, get in early its only two months till the christmas break.

These Hose  kits are now available and offer an excellent upgrade for the client looking for a comprehensive and quality accessory kit to add to their system.
In stock, order now!

NESS Corporation have just released the NESS Guard Post. If you need a fully portable alarm if your renting a property, or you simply can't run wires the NESS Guard Post is the answer. Comes with a built in GSM communicator so with the addition of a SIM card you can have a back to base monitored alarm any where you have mobile phone reception. More details to follow.

A few months ago iCentral and NESS Corp. took over the VALET brand and all its product line, spares etc. Here is the official release

"Ness Corporation and iCentral are pleased to announce that we have reached a commercial agreement with Electrical Home Aids Pty Ltd to purchase all Valet stock, Valet trade marks, the Valet web site, and the Valet 1800 050 333 support line."

As a result the support for the VAlet branded product range should inprove considerable. As time allows, we will have more of the VALET product on our site and in stock for all our customers and the existing VALET customers.

The new NESS Navigator Touch Screen Code Pad is now available and suits all NESS D8 / 16 version 7 or later alarm panels. Ness Navigator Touch Screen Keypad is surely the best looking and most functional alarm interface ever made. We have tested it extensively and so far the feedback from our customers is that they  love its look and its ease of use.

HDA has recently taken on an iCentral Dealership. iCentral is a member of the NESS Corporation group. Many of the iCentral products are manufactured here in Australia, but all their products are put through rigorous testing to meet the high standard set by iCentral and NESS. iCentral have a range of intercom systems, from their System One Intercom with built in Music and Video, to their new 4 Station Video  Intercom with a 7inch screen. iCentral have recently gained access to supply the VALET range of products. So if you are looking for VALET spares or repairs, give HDA a call. Check our on line store for some of the vast range iCentral have available for all your Ducted Vacuum and Intercom needs.

The close of the Telstra Securitel Network is looming. Telstra have put the service costs up again recently, they say to cover increasing costs? Our clients need to update their systems urgently. There are a few alternatives available, but we have been recommending the Emizon 21 Dual Path Communicator to our clients. Check our products section for details or contact Central Monitoring for further details.

After many years of deliberation the N.S.W Police have put in place new regulations regarding how and when they will respond to alarm system activations. We will publish the complete document on our web site, as soon as we make sense of it, how ever in brief the police will be contacted in accordance with the following schedules:

• Schedule One: Urgent Alarm Line Calls for Life Threatening Situations
• Schedule Two: Non Urgent Calls for Verified Alarm attendance with a key holder.
• Schedule Three: Alarms which must not be given to Police unless Verified Crime In Progress
• Schedule Four: Information to be provided to police.

There is a need to clarify the response instructions for all monitored clients as a number have ‘ If no key holder available send police’. This instruction is no longer possible. It is now imperative that clients provide additional key holders who are willing to attend to an alarm callout. Alternatively you can nominate, ‘if no Key holders available, send Patrol.’ Patrol response fee is not included in your monitoring fee,and generally our customers can nominate a prefferred Patrol Company or we can arrange one.

In the circumstances where police are called there will be a fee charged by the police which would be passed onto the client. Central Monitoring have recently had a client fined $200 for attendance to a false alarm as above your call out instructions need to be updated urgently.
If you want further information contact Central Monitoring Services.

DataDot DNA Do-It-Yourself Kits

HDA can now supply our customers with Do It Yourself DataDot systems. DataDots are state of the art technology that allows any property to be quickly, simply and effectively marked by you with a unique DNA coding.

DataDots are smaller than the head of a pin and each DataDot is laser-etched with microscopic lines of text. These are applied to items by you with a patented spray system including a specially developed adhesive which contains an ultra-violet trace that will fluoresce under a UV black-light.
If thieves want to take your property that is marked with DataDot DNA, they need to be absolutely sure that they remove everything that will assist Police prove true ownership.

Has your alarm been tested lately

. Alarm systems need regular checks performed on them and this can be done initially by yourself. If your alarm goes back to base you’ll need to tell your base before and after you test. If you find any sensor no longer covering as effectively as it used to or as you expected, contact our office for a service call. We have found a lot of split batteries from this past summers electrical storms. Some system are not indicating the
faulty batteries as they should so you should have your batteries checked if you have any concerns, contact our office to have it replaced.

Check Your Smoke Sensors

Customers should remember to check their smoke sensors. Most sensors have a test button, but you can get a can of ‘Test Smoke’ from us. The batteries should be changed if you haven't already.

We can now offer our customers our new Emizon Managed Network I.P Communicator.

Emizon 21 is the smart, secure alarm, dual-path signalling service for commercial and domestic premises.

Using both broadband and GPRS networks, Emizon 21 is an advanced dual-path signalling interface for your new or existing alarm control unit less than the cost of conventional competitive services. This new communicator is compliant with the new classes of signalling standards. Serial interfacing between the panel and the device(E.g Emizon Unit) is needed to meet Class 3, 4 or 5 of the newly released AS2201.5:2008 Alarm Transmission Standard and the Emizon 21 provides this level of protection..Contact our office for further details.